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The world wide web has been through many iterations, from the boom, to the crash, then to the more recent slower uptake evolution. The bottom line though is that it is not going away; there may well be many variations of it, but it will stay, evolve and grow.

These days though, people have come to trust it and now expect a certain standard. So, if you’re an e-commerce retail company, in the corporate service industry or even a charitable organisation, you need to be operating at a world-class level in order to gain customer trust.