Mobily

Brand strategy, creation & retail design

Brand research, strategy & design

In the ever-evolving landscape of the Middle East, Saudi Arabia stands as a beacon of rapid modernization and youthful energy. It was in this dynamic environment that Mobily sought to make its mark - not just as another telecom provider, but as a brand that would resonate with the aspirations and lifestyle of a new generation.

Working with Mobily

The Saudi telecommunications market was ripe for disruption, yearning for a brand that could speak the language of its predominantly young demographic. It needed more than just a service provider; it needed a symbol of progress, a badge of belonging, a herald of the future.

This is where Garden stepped in, ready to plant the seeds of a brand that would grow to become the "Nike of the Middle East."

Challenges

  1. Market Differentiation: How to stand out in a competitive telecom market and create a unique identity?
  2. Cultural Resonance: How to create a brand that respects Saudi traditions while appealing to modern sensibilities?
  3. Youth Appeal: How to capture the attention and loyalty of a young, tech-savvy demographic?
  4. Brand Ecosystem: How to ensure consistency across various touchpoints, from logo to retail spaces?
  5. Long-term Vision: How to build a brand that could evolve with the rapidly changing Saudi market?

Approach

At Garden, we believe in seeking the unique, learning the unlearnable, and imagining the impossible. Our approach to Mobily's brand creation was no exception:

  1. Deep Dive Research: We immersed ourselves in Saudi culture, conducting extensive market research to understand the nuances of the local telecommunications landscape and consumer behaviour.
  2. Brand Innovation: We pushed the boundaries of traditional telecom branding, aiming to create not just a service provider, but a lifestyle choice.
  3. Cultural Fusion: We sought to blend traditional Arabic elements with modern design principles, creating a brand that was both familiar and forward-looking.
  4. Holistic Brand Creation: True to our philosophy that "brands are living things," we nurtured every aspect of Mobily's identity:some text
    • Naming: Crafted a name that was memorable, meaningful, and easy to pronounce in both Arabic and English.
    • Logo Design: Created a visual mark that embodied both linguistic roots and modern communication.
    • Colour Palette: Developed a fresh, vibrant colour scheme that reflected the youth-centric market.
    • Brand Guidelines: Established comprehensive guidelines to ensure consistency across all touchpoints.
    • Retail Design: Conceived iconic store designs that brought the brand to life in physical spaces.
    • Packaging Design: Created packaging that extended the brand experience to product level.
    • Uniform Design: Designed staff uniforms that embodied the brand's fresh, youthful spirit.
  5. Long-term Partnership: We committed to a two-year collaboration to oversee the brand rollout, ensuring the vision was realised at every step.

The solution

Garden created a comprehensive brand ecosystem for Mobily:

  1. Brand Identity: A logo that ingeniously combined an Arabic typographic letter with a stylised speech bubble, symbolising both cultural roots and modern communication.
  2. Colour Palette: A clean, fresh colour scheme that resonated with the young Saudi demographic, setting Mobily apart from traditional telecom brands.
  3. Retail Spaces: Iconic store designs that translated the brand's energy and innovation into physical environments, creating immersive brand experiences.
  4. Brand Guidelines: A robust set of guidelines ensuring consistent application of the brand across all touchpoints.
  5. Packaging and Uniforms: Designs that extended the brand experience to product packaging and staff appearance, creating a cohesive brand world.

Results

The impact of our work with Mobily has been nothing short of transformative:

  1. Market Position: Mobily has grown to become one of the biggest and most respected mobile phone operators in Saudi Arabia.
  2. Brand Perception: The brand has been hailed as the "Nike of the Middle East," transcending its category to become a lifestyle choice and a badge of desire.
  3. Youth Engagement: The brand has successfully captured the imagination of Saudi Arabia's young population, becoming a symbol of modernity and progress.
  4. Retail Success: The iconic store designs have become destinations in themselves, enhancing brand visibility and customer engagement.
  5. Brand Consistency: The comprehensive brand guidelines have ensured a strong, recognisable identity across all touchpoints.

Reflection

In the Garden studio, we often say, "We have dreams of important and exciting projects, but we have no ambition to be the biggest – just the greatest." The Mobily project embodied this philosophy perfectly.

We were tasked with more than just creating a brand; we were asked to envision the future of telecommunications in Saudi Arabia. It was a challenge that required not just creativity, but cultural sensitivity, market insight, and a bold vision.

As we nurtured this brand from its initial seeds to its full bloom, we were reminded that great branding is about more than logos and colour palettes. It's about creating a living, breathing entity that can grow with its market, that can inspire loyalty, and that can become a part of people's lives.

In helping to shape Mobily, we haven't just designed a brand; we've played a small part in the ongoing story of Saudi Arabia's modernization. And that, to us, is what makes design not just a profession, but a transformative force in the world.